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Retail Teamwork - The Product


Retail Teamwork is the first All-in-One solution for retailers.

It is a full-featured retail management application built on Microsoft Dynamics, the world’s premier business software platform. The Dynamics (Navision) platform is a powerful business engine with millions of users worldwide.

Overview Features

All-in-one retail business software
Powered by Microsoft Dynamics business engine
MS Dynamics platform has over 1 million users
Familiar and easy to use
Real-time data streaming among all sites
Open architecture – embedded development language
Tutorial library included
MS SQL Database – most widely used in the world
Laser-accurate integrated merchandising and financial data
Unique architecture for headquarters and store operations
Natural language, full-text item search throughout
Scales to many hundreds of stores
Tight integration with Office 2007
Guaranteed Vista ready
Multi-national
Over 400 user-definable fields

Inventory Control

Four-level departmental classification, independently managed
Four-dimensional matrix (color, size, alternate size, location),
Unlimited size runs
Dual classification hierarchy
Manufacturer and multiple vendor fields
Dynamic pricing
General, location, customer, quantity and event-based pricing
Pre-defined pricing for any time period
Complete pricing history for any former time period
Designable pricing tags
Historical inventory tracking by product, cost and quantity
Single-document transfer control
Transfer discrepancy auto-correct
Perpetual inventory - no historical reference loss
Inventory cost valuations by LIFO, FIFO, Specific, Average
Stock quantity ledger
Stock cost ledger

Purchasing and Receiving

Multiple vendors with unlimited product cost and ID structures
Vendor relationship management, unlimited contacts
Integrated three-document purchasing control – PO, Receiving,
Invoice
Supports centralized or drop-ship receiving
Tracks quantity discrepancies (packing slip vs. actual)
Supports many receiving documents against one Purchase Order
Supports one receiving document for many Purchase Orders
Handles drop shipment at PO item level
Pre-defined allocation templates
Document release control

Multi-Location Management

Stores fully operational in off-line mode
Real-time inventory levels chain-wide
Stock balancing
Ordered items assignable by location
Precision inter-store transfer / in-transit control
Physical inventory with zone control and real-time verification
Store settings controlled by HQ

Point of Sale

Unequaled ease of use at POS, learnable in minutes
Unlimited payment types, user-definable
Customer credit management
Real-time, chain-wide update of store credits used or granted
Supports internally-managed gift card facility
Tracks return reason codes
Gift receipts
Quick-add new customers from POS screen
Independent bill-to and ship-to sales
Real-time item availability at any store
Package sales create correct return credit by item
Global discounts
Statistical customer analysis
Customer relationship management
Sales audit (from drawer to bank statement)

Reports and Analysis

Extensive report library
Scheduled and on-demand reports
Single-step Excel generated reports
Embedded report writer
MS SQL (inclusive of Reporting Services and Business Intelligence)

ALL-IN-ONE. The team is more effective when people share one software environment - whether they work in merchandising, finance, marketing, or store operations, the team is more effective when people share one software environment instead of disconnected "islands of automation."

REAL TIME. No polling, no waiting for information. Your head office and all your sites are continuously updated on activity in all locations. Monitor store activity in real time.

LASER ACCURACY. Because Retail Teamwork is built on a platform with an integrated financial engine, you can achieve consistent, laser-accurate, fiscally correct inventory values that satisfy rigorous accounting standards.

FAMILIARITY. Save time and money in product training because of the easy, familiar look and feel of Retail Teamwork and its tight integration with the most popular office applications.

REPORTING. Profitable decisions and correct actions come from having the right information at your fingertips. Retail Teamwork delivers the data your way, on demand.

EASY DISCOVERY. Store personnel can self-teach with built-in tutorials, quick reminder videos, and advanced instructional tools that make Retail Teamwork so easy to master.

DATA CONFIDENCE. Secure information you can rely on, because Retail Teamwork leverages the awesome power and stability of Microsoft SQL.

AN EXACT, PERFECT FIT. Retail Teamwork utilizes open architecture with an embedded development language to ensure that the software you use every day is the perfect fit for your unique business, even as it grows and the market changes.

GIFT CARD ECONOMY. Retail Teamwork can help you save thousands of dollars a year with embedded gift card services designed around your business.

STEADY GROWTH. You can expand to many hundreds of stores without software limitations or costly upgrade requirements. Scalability adds value to your company. Retail Teamwork grows with you.

PAYMENT GATEWAY. Our payment processing gateway supports your choice of processor with Retail Teamwork POS.

DISTRIBUTION CONTROL. Merchandise transfer tightly tracked, reducing shrinkage.

EASY TO FIND. Natural language full-text search finds data quickly and easily without having to know HOW or WHERE it was saved.

CENTRALIZED STORE MANAGEMENT. Store software managed entirely from Headquarters, saving time and increasing efficiency.

PHYSICAL INVENTORY. Compare book inventory to actual inventory. Track and handle discrepancies in real time - supports zone and cycle counts.

PRICE RIGHT. Maximize turns and margins by pricing correctly. Retail Teamwork’s multi-dimensional pricing handles price by location, customer, quantity and time, including event and special pricing.

CONTROL CREDIT. Serve customers and prevent fraud through real-time customer credit management.

GO WORLD-WIDE. Retail Teamwork serves you around the world through built-in translation and localization support.


"Retail Teamwork is the first all-in-one retail solution embedded with the Microsoft Dynamics platform. It puts retail expertise onto a universal business engine supported by Microsoft. From a service standpoint, it’s the best of all worlds."

Technical Director
Retail Teamwork

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